How We Work
When making the decision to reinvest in a new heating or cooling system, the question always pops up in peoples mind is, how do I make sure I get the results I'm paying for and solve my problems; basically meet all my expectations!
This is a critical step and one that is often overlooked, and, unfortunately, it leads to the majority of the problems with HVAC installations. Without proper planning, there's a good chance your expectations won't be met. Although some contractors who use 'lowball' pricing, they have a history of adding to the project to increase their pocket book. We don't! We prefer a nice clean project or installation. Anticipating problems doesn't mean we are trying to add to the project.
Many people mistakenly assume that pre-existing comfort, noise, dust or unhealthy air problems will be automatically solved by installing a new system. Part of the planning process is getting answers to the right questions: about areas that have been hard to heat or cool, air that is either too dry or too humid, about how the old system worked (or didn’t work!), and about what you are looking for in a new system. Some homeowners are interested in reducing dust in the home, and if any family members suffer from respiratory allergies or asthma, a new system can often greatly improve these problems.
Understand, no matter what any contractor tells you, all homes are a connection of systems; for example the outer shell (walls, roofing and windows), heating and cooling systems, plumbing systems, etc. All of them impact one another.
Exposing potential problems or doing a proper load calculation before you get started on the installation is critical.
What's worse than over-paying; underpaying and NOT getting the results you hoped for!
A lot of the confusion in the marketplace starts with the typical advertising. You hear about "rebates and tax credits" and "energy efficiency claims". We believe homeowners are skeptical of it all. We understand, no one wants to over-pay for any home repair or remodel project.
That not good for your and it's not good for us. Nothing wrong with rebates or tax credits(they are available to everyone), they're an added bonus in the end, if they apply for the right installation.
Here's a problem to think about when it comes to pricing:
Air Conditioning Contractors Assoc.(ACCA) estimates that more then 2/3 of all HVAC contractors promote and market services based solely on price—with little emphasis placed on quality installations, expanded value, and service. So you can see what you're up against.
We don't think it's a good idea to make a several $thousand buying decision (which includes someone working on one of your largest investments, your home) that impacts your comfort, monthly living expenses, health and safety using the "3 Quote Method".(You call 3 guys out to give you a quote)
Often times when you buy from the lowest bidding contractor the job usually goes like this: It usually ends up costing more, in terms of unreliable operation, an uncomfortable home, repeated visits to get problems resolved, higher utility bills, and even unsafe operation. You're Stuck With It!!
It's Not That Simple. Unfortunately for consumers, the installing contractor is the weak link in the chain.
Manufacturers will tell you that no matter how well they build a furnace, the performance of their equipment in your home will depend on the contractors ability to install and maintain it correctly.
Many homeowners are getting shortchanged. Government and utility company research shows that new systems typically deliver as little as half of the heating or cooling they are capable of. In a recent utility study, 9 out of every 10 new systems had energy-wasting mistakes due to errors or oversights by the installing contractor.
“...newly installed heating and cooling systems that are under or over-sized, improperly charged, or connected to a poorly designed and installed duct system will not deliver the rated efficiency.”
There's a world of difference between a system that puts out some hot or cold air, and one that performs at the high efficiency, comfort and safety levels intended by the equipment manufacturers.
The higher efficiency equipment today is more complex than ever. Have you looked under the hood of your car or truck lately? It's no different inside your furnace.
Also, you want to know who's coming in your house. Many contractors claim to treat your home like their home, we explain how we do that; what that actually means.
Our installers will come with photo ids and wear shoe covers inside your home. We'll protect against damage all runners will be used on all work and traffic areas: See our Property Protection Guarantee
At Sims Heating And Cooling, we're pretty confident about our services. Don't forget- Question everything